Effective date: July 18, 2026
Last updated: July 18, 2026
These Terms of Service (“Terms”) govern your use of algsolutionsllc.net and your interactions with ALG Solutions (“ALG Solutions,” “we,” “us,” or “our”). By using this website, submitting a request, or engaging us for services, you agree to these Terms. If you do not agree, do not use the website or request services.
Website Information
The information on this website is provided for general informational purposes. Website content, service descriptions, estimated pricing, availability, and response times may change. Nothing on this website is a guarantee that a particular service, result, product, or appointment is available.
Service Agreements and Scope
Specific services may be governed by a written estimate, proposal, invoice, statement of work, service agreement, or support plan. Those documents define the authorized work, deliverables, assumptions, exclusions, price, payment schedule, and any service-specific terms. If a service-specific written agreement conflicts with these Terms, the service-specific agreement controls for that engagement.
Work outside the agreed scope—including additional devices, software, data recovery, third-party accounts, specialized applications, peripherals, travel, after-hours support, or newly discovered problems—may require a revised scope and additional fees. We will make reasonable efforts to explain material scope changes before performing additional billable work.
Estimates, Scheduling, and Access
Estimates are based on the information available when they are prepared and may change if conditions, requirements, or technical facts differ from what was disclosed. Dates and completion times are estimates unless expressly guaranteed in a written agreement. Delays may occur because of customer availability, third-party vendors, parts, licensing, internet service, hosting providers, account verification, security controls, or other circumstances outside our reasonable control.
You authorize us to access the devices, accounts, networks, websites, or systems reasonably necessary to perform approved services. You may end a remote session at any time, but we cannot complete work when required access, credentials, approvals, or cooperation are not provided.
Customer Responsibilities
You agree to:
- provide complete and accurate information about the problem, environment, devices, accounts, and business-critical workflows;
- confirm that you have authority to request work on the devices, accounts, data, networks, and websites involved;
- maintain current, independent backups of important data before service begins unless backup or recovery is expressly included in writing;
- provide timely access, credentials, verification codes, approvals, and a safe working environment when required;
- review and test important functions, applications, peripherals, and workflows when asked; and
- use licensed software and comply with applicable laws and third-party terms.
Technology Risks and Backups
Technology services can involve inherent risks, including data loss, hardware failure, software incompatibility, downtime, altered settings, interrupted access, and security incidents. Although we use reasonable care, no provider can guarantee that every threat will be detected or removed, every file will be recovered, every device will remain compatible, or a system will never be compromised again.
Unless a written agreement expressly makes ALG Solutions responsible for creating and verifying a backup, you remain responsible for maintaining recoverable backups of important files, configurations, credentials, and business data. Tell us before work begins if a device or workflow is business-critical or contains irreplaceable information.
Remote Support
Remote support may require approved remote-access software and your active participation. By starting or approving a remote session, you authorize us to view and control the device only as reasonably necessary for the approved work. You should close private material that is unrelated to the service and should not disclose passwords or sensitive data unless requested through an appropriate method. We may pause or end a session if access is unsafe, unauthorized, or insufficient to perform the work.
Fees, Payment, and Refunds
Fees, deposits, billing methods, due dates, cancellation terms, and refund eligibility are governed by the applicable estimate, invoice, or written agreement. Unless otherwise agreed in writing, payment is due when invoiced. Charges may include time spent diagnosing, researching, configuring, testing, documenting, communicating, traveling, or coordinating with third parties when those activities are within the approved scope.
Payments are not automatically refundable after authorized work has been performed. Any refund or service credit is determined under the applicable written agreement and the facts of the engagement, subject to rights that cannot legally be waived.
Third-Party Products and Services
Our services may involve third-party software, hardware, hosting, internet service, cloud platforms, payment processors, registrars, security tools, or other providers. Third-party products and services are governed by their own terms, warranties, fees, availability, and privacy practices. We are not responsible for a third party’s acts, omissions, outages, policy changes, data practices, or discontinued features, but we may help coordinate with that provider when included in scope.
Acceptable Use
You may not use this website or our services to violate law, infringe rights, gain unauthorized access, distribute malicious code, harass others, interfere with systems, misrepresent your authority, or request work that we reasonably believe is unsafe, fraudulent, abusive, or unethical. We may decline or stop work when necessary to protect people, systems, data, or legal rights.
Intellectual Property
The website’s original text, branding, graphics, layout, and other content are owned by or licensed to ALG Solutions and are protected by applicable law. You may view and print website content for personal or internal business use. You may not reproduce, sell, publish, or create derivative commercial works from it without written permission. Ownership of project deliverables is governed by the applicable written agreement and may be conditioned on full payment.
Disclaimer of Warranties
To the fullest extent permitted by law, the website and services are provided “as is” and “as available.” Except for any express warranty stated in a written agreement, ALG Solutions disclaims implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise uninterrupted access, error-free operation, a particular business result, search ranking, security outcome, or compatibility with every product or service.
Limitation of Liability
To the fullest extent permitted by law, ALG Solutions will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; lost profits or revenue; loss of use; business interruption; or loss, corruption, or disclosure of data arising from the website or services. To the fullest extent permitted by law, ALG Solutions’ aggregate liability for a claim arising from a specific paid engagement will not exceed the amount you paid ALG Solutions for the specific service giving rise to that claim.
These limitations do not exclude liability that cannot legally be limited, and they do not apply to gross negligence, willful misconduct, or other liability that applicable law prohibits us from limiting.
Termination
Either party may end an engagement as permitted by the applicable written agreement. We may suspend or terminate website access or services for nonpayment, abusive or threatening conduct, unlawful requests, security risk, material breach, or failure to provide required access or cooperation. Ending an engagement does not eliminate payment obligations for authorized work already performed or other terms that by their nature should survive.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute not governed by a separate written agreement will be brought in a court of competent jurisdiction in Orange County, Florida, unless applicable law requires a different venue.
Changes, Severability, and Entire Agreement
We may update these Terms by posting a revised version with a new “Last updated” date. Changes apply prospectively unless otherwise stated. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. These Terms, together with any applicable written service agreement, form the agreement concerning the website and covered services.
Contact Us
ALG Solutions
Orlando, Florida
Email: info@algsolutionsllc.net
Phone: (347) 615-7729